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SoloProtect Mobile the new and improved personal protection app

SoloProtect has launched a new and improved mobile app to increase flexibility within its product range.

SoloProtect Mobile can provide customers with all the functionality of SoloProtect’s existing personal protection solution, including a Red Alert emergency alarm, Incapacitation (man-down) Alarm, and Check-In, to name just a few, all on the users’ mobile phone.

Users of the app will receive 24/7 support from SoloProtect’s state-of-the-art Alarm Monitoring Centre and access to the popular Insights platform for efficient reporting, user training, allocation of app licenses and much more.

Dagny Koch, Vice President of Sales and Marketing at SoloProtect, said: “We’re delighted to be launching our innovative new mobile app to the lone working and personal safety markets.

“SoloProtect Mobile can quickly transform a phone into a valuable and efficient personal safety tool. It provides an easy middle-ground option for organisations that want to bolster their personal safety and reporting measures, and demonstrate duty of care to employees, without providing users with a physical device.

The new app can be used by anyone in the public, private or third sectors who would benefit from the added reassurance that SoloProtect will be there to support them and provide an appropriate response if they feel under threat or have an accident. 

Should the worst occur, the app can pinpoint the location of the user using geolocation technology and open a call with SoloProtect’s Monitoring Centre where operators will listen in to the situation and initiate an appropriate response – all within just over 41 seconds, on average. This could be alerting the emergency services or notifying the user’s designated escalation contact. 

The mobile app also features SoloProtect’s new Risk Messaging and Ready2Talk functionality. Ready2Talk triggers a live two-way voice call with the Monitoring Centre and can be used in non-emergency situations where an app or device user would benefit from additional support. This could be carrying out a high-risk task or entering a high-risk location such as climbing a high ladder, walking across a poorly lit carpark at night, or entering a property with an aggressive occupant.

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